FAQ

general questions about red valley engineering

01

Who are Red Valley Engineering?

Red Valley Engineering is a UK supplier of forestry, firewood processing and agricultural machinery. We provide a range of high-quality equipment including wood chippers, log splitters, firewood processors and PTO-powered machinery for domestic, agricultural and commercial customers throughout the UK.

02

Why choose Red Valley Engineering?

We focus on supplying reliable, high-performance machinery backed by excellent customer service, technical support and nationwide delivery. Our aim is to help customers improve productivity, reduce manual labour and maximise the return on their investment.

03

Can I speak to someone before purchasing?

Yes. Our experienced team is happy to discuss your requirements, answer technical questions and recommend the most suitable machine for your application.

Telephone: 0330 580 1100
Email: Contact@RedValleyEngineering.com

04

Do you offer nationwide delivery?

Yes. We offer delivery throughout the UK and can advise on lead times, delivery options and unloading requirements before purchase.

FIREWOOD PROCESSOR FAQ

01

What is a firewood processor?

A firewood processor is a machine that cuts and splits logs in a single operation, significantly increasing firewood production speed and reducing labour requirements.

02

Is a firewood processor worth the investment?

For businesses or hobbyists producing firewood regularly, a firewood processor will dramatically improve output efficiency, reduce labour time/costs and increase profitability.

03

How much firewood can a processor  produce per hour?

Production rates vary depending on machine specification and timber type, but commercial processors can typically produce several cubic metres of firewood per hour.

04

What size logs can a firewood processor handle?

Log capacity varies between models. Always check the maximum log diameter and length specifications when selecting a machine.

WOOD CHIPPER FAQ

01

What size wood chipper do I need?

The right wood chipper depends on the diameter and volume of material you process. Domestic users often require a 6–8 inch machine, while tree surgeons and contractors typically benefit from 10–15 inch capacity wood chippers for increased productivity.

02

What is the difference between a petrol and PTO wood chipper?

A petrol wood chipper is self-contained and can be used anywhere, while a PTO wood chipper is powered by a tractor. PTO machines are often more cost-effective for agricultural users who already own a suitable tractor.

03

Can a wood chipper process wet timber?

Yes. Most professional wood chippers can process both green and seasoned timber. However, wet timber may affect chip quality and throughput depending on the machine and material being processed.

04

How often should wood chipper blades be sharpened?

Blade life depends on usage and material type. Regular inspection is recommended, with blades sharpened or replaced when chipping performance begins to decrease.

Log splitter FAQ

01

What tonnage log splitter do I need?

For most domestic users, a 7–12 tonne log splitter is sufficient. Commercial users processing larger hardwood logs may benefit from 20-tonne or higher splitting force.

02

Can a log splitter split hardwood?

Yes. Quality hydraulic log splitters are designed to split hardwoods such as oak, ash and beech, including many knotty or seasoned logs.

03

Is a vertical or horizontal log splitter better?

Horizontal log splitters are ideal for smaller logs and faster operation. Vertical log splitters allow larger and heavier logs to be processed without lifting.

04

Are petrol log splitters better than electric log splitters?

Petrol log splitters offer greater power and portability, making them ideal for forestry, agricultural and commercial applications.

PTO machinery FAQ

01

What does PTO mean?

PTO stands for Power Take-Off. It is a system that allows a tractor to transfer power directly to machinery such as wood chippers, saw benches and firewood processors.

02

What size tractor do I need for a PTO wood chipper?

The required tractor horsepower depends on the machine. Smaller PTO chippers may require 25–40HP, while larger commercial models can require 50HP or more.

03

Can I use any tractor with a PTO machine?

Most PTO machines are compatible with standard tractor PTO systems, but it is important to check horsepower requirements and PTO speed compatibility with us prior to purchase for peace of mind.

04

What PTO speed is required?

Many PTO machines operate on a standard 540 RPM PTO speed, although larger equipment may require 1000 RPM.

bench saw FAQ

01

What is a LOG saw bench used for?

A saw bench is designed to safely and efficiently cross-cut timber into firewood lengths before splitting.

02

Is a saw bench faster than a chainsaw?

For repetitive firewood production, a saw bench can significantly improve efficiency and consistency compared to manual chainsaw cutting.

03

Can a saw bench cut hardwood?

Yes. Most quality saw benches are capable of processing both softwood and hardwood timber.

04

What size timber can a saw bench handle?

Capacity varies by model, so it is important to review the machine specifications before purchase.

Maintenance & Servicing FAQ

01

How often should I service my machine?

Service intervals vary depending on usage, but regular maintenance is essential to maximise performance and machine lifespan.

02

What oil should I use in hydraulic equipment?

Always follow the manufacturer's recommendations for hydraulic oil specifications and service intervals. For example in our firewood processors, we use a ISO 46 high performance anti-wear hydraulic oil.

03

How often should blades be sharpened?

Blades should be inspected regularly and sharpened whenever performance begins to decline.

04

What spare parts should I keep in stock?

Common spare parts include blades, belts, hydraulic filters and other wear items relevant to your machine. Please speak with us to enquire about excess part stock should you require it.

Delivery, Warranty & Support FAQ

01

Do you offer nationwide delivery?

Yes, Red Valley Engineering offers delivery throughout the UK. Delivery options may vary depending on the machine and location.

02

Do red valley engineering machines come with a warranty?

All machines are supplied with warranty cover. Please contact us for model-specific warranty information.

03

Can I order spare parts?

Yes, spare parts and consumables are available for supported machinery models.

04

Can I speak to someone before purchasing?

Absolutely. Our team is happy to discuss your requirements and help you select the most suitable machine for your requirements.

Telephone: 0330 580 1100
Email: Contact@RedValleyEngineering.com

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